Company Location: Canberra
Company Name:Capital Region Community Services
Job details
This position is required to support CRCS’ Commonwealth Home Care Packages Program in planning and delivering a range of services to aging participants within the ACT and Capital Region, to support them to maintain capacity for independent living, and to support their carers. This position will also facilitate services for people who require in-home support, individual social support, transport, group social support, allied health support and other supports as required, including brokered services.
Job Description/Overview:
Reporting to the Coordinator – Aged Care Admin Services, the Case Worker is a skilled communicator, well organized and has acute attention to detail with excellent timekeeping and case note accuracy. Case Workers are passionate about working with older people to achieve their goals and live their best life.
Key Responsibilities
- Assist eligible older people to identify, plan and implement strategies to achieve their personal goals within a person-centered and trauma informed framework.
- Develop, monitor and review participant budgets and ensure participant statements are accurate and reflective of services.
- Ensure timely and accurate referrals and updates to necessary external providers.
- Develop trusting, positive and professional relationships with participants, their family members/representatives and service providers.
- Provide information to participants and advocates when necessary to facilitate access to community services and facilities
- Liaise with carers, families and significant others involved in providing care, including specialist generic agencies and other mainstream service providers.
- Work collaboratively with other Case Workers within the team.
- Assist with problem solving and addressing any emergent issues
- Identify any communication or workflow issues and make suggestions for improvement.
- Carry out administrative tasks, including entering accurate case notes in a timely manner and maintaining files and statistics as directed
- Complete regular progress reports within required timeframes.
Qualifications needed
- Hold or be willing to obtain a satisfactory Working with Vulnerable People registration (ACT) and/or a Working with Children Check (NSW), and have these with them at all times whilst employed by CRCS.
- Undertake a National Criminal History Clearance by CRCS prior to commencing and every three years thereafter as a condition of employment. Employees are required to advise CRCS of any convictions that may effect their eligibility to work or perform the inherent requirements of their position
Experience:
Not stated
Skills:
Not stated
How to Apply:
Please click the apply button and submit your resume and a one-page cover letter detailing why you are the right candidate we are looking for. We would love to hear from you!
Additional information:
- Discounted early education and care program Services and gym membership
- 15 days personal leave (pro rata if part time) and 17.5% annual leave loading
- Access to salary packaging up to $15,900 (increase you take home pay!)
- Up to 3 additional leave days between Christmas and New Year
- Flexible working arrangements
- Commitment to supporting your professional development
- Access to our Employee Assistance Program
Who can apply:
Qualified Applicant
Job link:
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